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    NEWS

    [Apology] Notification Concerning Issue with Buttons

    2024/01/12

    Thank you for your continued patronage of New Manual products.
    An issue has come to light regarding the product #001 T-BACK DENIM JACKET ONE-WASHED that was retailed between December 15, 2023, and January 5, 2024. There is the possibility of sharp protrusions located on the buttons.

    All pieces remaining in our warehouses have been checked and cleared for this issue. All customers who already made a purchase are eligible for an exchange or a refund.

    In the unlikely event that you do find sharp protrusions on a product that you have purchased, or if you are concerned about product quality in any way, please contact us using the customer support details provided below.

    [Customer support]
    shop@new-manual.com
    (Weekdays between 9:00 a.m. and 4:00 p.m.)

    We apologize for any distress and inconvenience caused.
    We are making every effort to maintain the highest level of customer safety and product quality, and hope you will continue to purchase New Manual products in the future.

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